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Tools for Productively Managing Conflict
  1. Deborah Zucker, MD, PhD
  1. From the Tufts University, Boston, MA.
  1. Received January 4, 2012.
  2. Accepted for publication January 19, 2012.
  3. Supported by a grant from the National Center for Research Resource/National Institutes of Health #R13 RR023236. The views expressed are solely those of the authors and do not represent the views of the National Center for Research Resource, American Federation for Medical Research, or any other institutions with which they are affiliated.
  4. Reprints: Deborah Zucker, MD, PhD, Tufts University, 800 Washington St, Box 63, Boston, MA 02111. E-mail: dzucker{at}post.harvard.edu.

Abstract

In scientific teams as in life, conflicts arise. This paper aims to provide an introduction to tools and skills to help in managing conflicts in practice. Using a structured approach enables the concerns and interests of all involved to be identified and clarified. It also permits a better understanding of yourself and others and will help empower those in conflict to find acceptable and workable resolutions.

Key Words
  • conflict management
  • tools
  • team science

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